GpsGate Server is helping many service companies and Utility organizations to dispatch their vehicles in an optimal way. Customers report cost savings and increased service levels for selecting the most appropriate vehicle for service and repair assignments.
Business problems Utility companies solve with GpsGate
1. Need to quickly locate an item that needs service.
The service organization in a utility company might have thousands of locations that they service. When a problem is reported it can be a tedious job to find the location of the broken item. It’s also common that the service organisation wants to combine multiple service assignments in order to optimize the distance traveled.
Solution: With GpsGate Server a Utility company can upload the locations of all service items and show them on a map. The items can be searched by categories and the item names. Multiple items can be shown on the map to plan service assignments.
2. Need to quickly assign the most suitable and closest vehicle to a service assignment
When a job has to be done right away it is important to assign a vehicle that is close and suitable for the service.
Solution: In GpsGate Server you can group vehicles so that you quickly find the type of vehicle that can perform the job. The distance to the job is displayed for all vehicles so it is an easy task to see what vehicle is best suited for the job. Future service assignments can be scheduled for a driver that also can get a printed job schedule for each day.
3. Need to explain the route and adress of the next service assignment to the driver
It can be difficult to effectively communicate the location of a service assignment with the driver. When he is driving he should not talk in the phone and it is easy that the destination of the next job is misunderstood over phone.
Solution: With GpsGate Server the dispatcher can send the position of the next service assignment directly to a Garmin device in the Vehicle. The driver can then accept the assignment and get drive instructions on the Garmin device. If a Garmin device is not in place the dispacther can also comunicate with the driver by using text messages from GpsGate server to the drivers mobile phone (to be used when the driver is not driving).
4. Need to follow up on optimal usage of the service fleet
The two main costs for a service fleet are the salary of the staff and the cost of the vehicles. Fuel is increasingly expensive and it is important to use the fleet in an optimal manner.
Solution: GpsGate Server can send daily or weekly reports over email with essential information about fleet usage. By monitoring the total idle time or the total distance travelled its possible to dramatically increase the performance of the fleet over time.
Functional steps to activate the solution:
1. Get suitable Vehicle mounted device with integration to Garmin (E.g. Teltonika, Intellitrac, or Cypress)
2. Sign up for GpsGate server
3. Install tracker with SIM and connect it to the Garmin navigator.
Utility customer example:
http://gpsgate.com/blogComment/epc_dispatch_vehicles_10_minutes_faster_with_gpsgate_server
If you want to try GpsGate Server, get a Starter Pack with a 30 day free trial.
More information about Garmin integration: http://gpsgate.com/blogComment/chat_plugin
If you have questions or want to get in contact with a local GpsGate partner please contact us at .(JavaScript must be enabled to view this email address)
